Terms of Use & End-User Agreement

1. Acceptance of these terms

These Terms of Use & End-User Agreement (“Terms”) apply to your use of koasevents.com and Koa’s Events online services, including inquiry forms, quote tools, saved quote links, proposal pages, booking pages, electronic-signature features, planning portals, and related administrative or client-facing features. By accessing or using these services, you agree to these Terms and acknowledge the Koa’s Events Privacy Policy.

If you use a Koa’s portal or submit information on behalf of another person, organization, couple, vendor, or event party, you represent that you have authority to do so for the purpose of planning or administering the event.

2. Limited license to use the site and portals

Koa’s Events LLC grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website and any portal made available to you for legitimate inquiry, quote, booking, planning, event-management, or administrative purposes. You may not copy, resell, reverse engineer, scrape, interfere with, circumvent access controls for, or misuse the website, its systems, private links, administrative features, or data.

3. Quote builder, saved quotes, and website estimates

The quote builder is a planning tool. It may use your browser storage to remember selections and may allow you to save a server-side quote and receive a private recovery link. Quote-builder totals, package descriptions, availability information, rental quantities, suggested items, savings calculations, furniture estimates, and custom-quote indicators may be preliminary and are subject to Koa’s review.

A saved quote, recovery link, website estimate, or quote-builder total is not a reservation, invoice, or binding event contract. Items shown as requiring custom pricing remain unpriced until Koa’s finalizes them.

4. Inquiries and proposals

Submitting an inquiry does not reserve a date or require Koa’s to accept an event. A proposal reflects the scope and pricing presented by Koa’s for the identified event and may show how finalized pricing differs from an earlier website quote.

Opening a private proposal link may update the proposal record to show that it was viewed. If you accept or decline a proposal through the portal, Koa’s records that decision and its timestamp. Accepting a proposal records your approval of the proposal scope and pricing, but does not by itself mean the event is fully booked unless the applicable booking requirements have also been completed.

5. Electronic signatures and records

When an electronic-signature feature is presented, you may be asked to type your legal name and affirmatively acknowledge that you reviewed and agree to the applicable agreement and consent to sign electronically. Koa’s records the entered name, acknowledgement, and timestamp with the agreement record. Koa’s may also record its authorized countersignature and timestamp.

By completing that electronic-signature process, you agree that the electronic record and signature may be used in place of a handwritten signature for the applicable agreement. Do not sign on behalf of another person unless you are authorized to bind that person or entity.

6. Event agreements control

If you enter into a venue rental agreement, mobile bar agreement, services agreement, proposal, change order, cancellation form, photo or media arrangement, or other signed event document with Koa’s, that document governs the event-specific terms addressed in it. If these website Terms conflict with a signed event agreement, the signed event agreement controls for that event.

7. QuickBooks estimates, invoices, balances, and payments

Koa’s uses QuickBooks Online as its accounting system for estimates, invoices, balances, and payment status. Koa’s may create or update a QuickBooks customer, estimate, or invoice from the finalized Koa’s CRM record and may synchronize accounting-document identifiers, totals, balances, due dates, and status back to the Koa’s CRM.

Payment instructions are provided through QuickBooks or another method expressly provided by Koa’s. The Koa’s website does not process payment-card information for QuickBooks payments. A balance or payment status displayed on a Koa’s portal reflects the most recently synchronized QuickBooks information and may not reflect a payment or accounting change made after the last synchronization.

You remain responsible for paying amounts when due under the applicable signed agreement, proposal, invoice, or payment schedule. If an accounting display conflicts with the underlying QuickBooks record, Koa’s may review and correct the synchronized display.

8. Private proposal, booking, planning, and recovery links

Certain Koa’s pages are accessed through private URLs containing high-entropy tokens or recovery identifiers rather than a separate client password. Treat those links as confidential. Anyone who has a valid private link may be able to view or act on the information made available through that link.

You are responsible for activity performed through a private link that you intentionally share or expose. Contact Koa’s promptly if you believe a proposal, booking, planning, or saved-quote link has been disclosed to someone who should not have it.

9. Client planning portal

Booked clients may use the planning portal to submit or update information such as final guest count, vendor contacts, questionnaire answers, insurance certificates, floor plans, and other planning files. Information submitted through the portal becomes part of the event-planning record.

A client submission does not automatically constitute Koa’s approval, acceptance, or confirmation of the submitted information. Koa’s may review, clarify, approve, reject, or request changes to planning information. Internal Koa’s assignments, approvals, checklists, and operational decisions remain under Koa’s control.

10. Information and files you provide

You are responsible for ensuring that information you submit is accurate and that you have the right to provide any uploaded file, image, floor plan, insurance certificate, vendor contact, or other content. You grant Koa’s permission to store, reproduce, transmit, and use submitted content as reasonably necessary to evaluate an inquiry, prepare a proposal, administer a booking, coordinate vendors, plan and deliver the event, maintain business records, and comply with applicable obligations.

Do not upload malicious code, unlawful content, payment-card data, passwords, government identification numbers, medical records, or other highly sensitive information that Koa’s has not specifically requested.

11. Event photographs and media

Rights and permissions relating to photographs, video, venue imagery, guest likenesses, promotional use, and any available written opt-out are governed by the applicable event agreement, release, or written media arrangement. These website Terms do not expand Koa’s media rights beyond those event-specific terms.

12. Intellectual property

The Koa’s Events name, logos, branding, website design, copy, graphics, photographs owned or licensed by Koa’s, software features, quote-builder logic, and other site content are protected by applicable intellectual-property laws. Except for the limited right to use the website under these Terms, no rights are transferred to you.

13. Acceptable use

You may not use the site or portals to violate law; impersonate another person; gain unauthorized access; guess, enumerate, or share private portal tokens for an improper purpose; probe or disrupt system security; introduce malware; abuse upload features; harvest information; submit fraudulent requests; or interfere with the availability, integrity, or normal operation of the services.

14. Third-party services

The website relies on or connects to third-party services, including Netlify for hosting, serverless functions, forms, data storage, and administrator identity services, and Intuit/QuickBooks Online for accounting workflows. Third-party services are governed by their own terms and privacy practices, and availability of a Koa’s feature may depend on those services.

15. Availability, security, and changes

We may update, suspend, restrict, or discontinue website features, private links, portal features, integrations, or content when reasonably necessary for maintenance, security, legal compliance, product changes, or business operations. We may block or revoke access to a private portal or administrative feature if we reasonably believe the link or account has been compromised or misused.

We may update these Terms from time to time. The “Last updated” date above identifies the current version. Continued use of the website after an update is subject to the then-current Terms, while event-specific signed agreements remain governed by their own terms.

16. Disclaimer and limitation

Online tools are provided to support Koa’s sales, accounting, planning, and event-service workflows. While we work to keep website information and synchronized records accurate, online services may occasionally contain errors, experience interruptions, or display information pending final staff or accounting review.

To the maximum extent permitted by applicable law, Koa’s will not be liable for indirect, incidental, special, exemplary, or consequential damages arising solely from use of or inability to use the website or online portals. Nothing in this section changes obligations, remedies, liability terms, or dispute provisions expressly stated in a signed event agreement or rights that cannot lawfully be limited.

17. Governing law and severability

These Terms are governed by the laws of the State of Hawaiʻi, without regard to conflict-of-law principles. Event-specific dispute provisions contained in a signed agreement remain controlling for that event. If a provision of these Terms is found unenforceable, the remaining provisions remain in effect to the extent permitted by law.

18. Contact

Questions about these Terms may be sent to:

Koa’s Events LLC
11-3334 Hibiscus St
Mountain View, HI 96771
United States
aloha@koasevents.com
844-808-KOAS